This Terms of Service was last updated on March 8, 2022
Our website address is: https://aishameguid.com/
TERMS & CONDITIONS
The following constitute the terms and conditions to which applicants agree when booking any standard Www.aishameguid.com event or e-learning courses (“Terms & Conditions”). If you are agreeing to these Terms & Conditions not as an individual but on behalf of your company or other legal entity, then “Customer” or “you” or “your” shall refer to such entity and its affiliates, and you represent that you have the authority to bind such entity and its affiliates to these Terms & Conditions and you are binding your company to these Terms & Conditions. Www.aishameguid.com (as defined in Section 8.1 below) and you shall each be referred to as a “Party” and together as the “Parties” in this Agreement. If you do not have such authority, or if you do not agree with these Terms & Conditions, you must not accept these Terms & Conditions and may not use the documentation, whether printed are available online, provided by Www.aishameguid.com in relation with the training (“Training Material”). Www.aishameguid.com reserves the right to review and update these Terms & conditions periodically at its sole discretion.
BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, OR BY USING OR ACCESSING WWW.AISHAMEGUID.COM TRAINING MATERIAL, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
1. BOOKING
1.1 Standard training. Standard event and e-learning courses can be booked via the booking forms available on the Www.aishameguid.com website. When you submit a booking for an online course, your submission represents an offer to Www.aishameguid.com to book you onto the course you selected. On submission of the event or e-learning course form you will receive an automated summary email of your selection. Www.aishameguid.com will accept your offer by entering your booking onto the Www.aishameguid.com system and sending you an email confirming that you have been booked together with information on starting your learning.
2. PAYMENT
Service fees can be paid at the point of booking via PayPal ’s secure online payment process if you are located in any country. If you elect to pay the fees via PayPal, all major credit and debit cards are accepted. A receipt will be sent to you by email from PayPal confirming payment. PayPal will receive the information needed to verify and authorise your payment card and to process your order and is under strict legal and contractual obligations not to disclose this information to third parties. Please note that if you do not provide accurate details (including type of card and number) or if your credit card company does not authorise payment, your application will be deemed void. Www.aishameguid.com will not accept any liability for costs incurred as a result of applications deemed void in this manner.
You may also purchase in advance service credits that will be applied against any service purchased in the twelve (12) months following the purchase date. The credits purchased will be valid for twelve months from purchase date and can be used to events or courses. At the expiration of the twelve-month period, Www.aishameguid.com will neither refund any fees nor reimburse any other costs if the credits have not been used.
3. YOUR OBLIGATIONS
You may not allow anyone else to access the e-training courses or events via your log-in details. You must comply with all rules and regulations and any other reasonable security requirements that apply at the premises at which the events or courses are provided. Www.aishameguid.com reserves the right to remove any delegate from an event or course whose behaviour is deemed inappropriate by Www.aishameguid.com or its trainers. In these circumstances, Www.aishameguid.com will neither refund any fees nor reimburse any other costs.
4. LIMITATION OF LIABILITY
Www.aishameguid.com does not accept responsibility for anyone acting as a result of information in, or views expressed on, its events or courses including course materials. Participants should take professional advice when dealing with specific situations.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WWW.AISHAMEGUID.COM SHALL NOT BE LIABLE FOR ANY LOSS OF USE, LOST OR INACCURATE DATA, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, COSTS OF DELAY OR ANY INDIRECT, SPECIAL, INCIDENTAL, RELIANCE OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY OR OTHERWISE, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WWW.AISHAMEGUID.COM’S AGGREGATE LIABILITY TO THE OTHER SHALL EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO WWW.AISHAMEGUID.COM FOR THE SERVICES GIVING RAISE TO A CLAIM.
5. WARRANTY AND DISCLAIMER
Www.aishameguid.com ensures that all our services are delivered diligently and in a good, workmanlike, timely and professional manner consistent with industry standards. The services will be performed as described in the individual class agendas.
Www.aishameguid.com does not warrant that the provision of any content online will always be available or be uninterrupted, timely or error free, that defects will be corrected or that such content is secure or free from bugs, viruses, errors and omissions.
6. INDEMNIFICATION
Both Parties agree to defend, indemnify, and hold harmless the other Party and its directors, officers and employees from and against any demands, damages, or liabilities (including reasonable attorneys’ fees) arising from a third party claim that the indemnifying Party caused bodily injury (including death) or damaged real or tangible personal property.
7. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS
All course and event Material is owned by Www.aishameguid.com, or where relevant, the stated program authors/owners. All intellectual property rights in all Material available, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by either Www.aishameguid.com. or where relevant, the stated program authors/owners. When you are given access to the services Material, you are granted a non-exclusive, non-transferable, revocable licence to use the Material. No service Material may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without Www.aishameguid.com’s prior permission. Any such use is strictly prohibited and will constitute an infringement of Www.aishameguid.com’s intellectual property rights.
To provide a continuous check on the consistency and quality of services delivery, all students will receive a follow-up email at the end of each service asking to submit feedback in the form of a satisfaction survey. This feedback will be reviewed in detail and will be used to make continuous improvements to content and delivery.
8. CANCELLATION AND TRANSFER
8.1. Cancellation by customer.
8.1.1 Events. If you notify Www.aishameguid.com in writing (by email or post) that you wish to cancel an event not less than 28 days before the start date of the event, you will be entitled to a 50% refund. Refunds will be processed within 28 days of receiving your request via bank transfer to the original payer. If you withdraw for any reason less than 28 days before the start date of a course, no refund will be issued but you may transfer your place to a substitute. Substitutions should be notified to Www.aishameguid.com at least 48 hours prior to the course start date. If you fail to attend the event on which you are booked without giving prior notice to Www.aishameguid.com, we are unable to refund the fees or offer a transfer.
8.1.2 E-Learning. Once you have booked an e-learning course the fee is non- refundable. If you cancel any e-learning course or package you will not be entitled to any refund. There is no charge for transferring your booking to the same course on an alternative date provided you notify Www.aishameguid.com in writing not less than 10 days before the start of the training and if there is availability. However, a transfer fee of 20% of the fee will be payable if the notice is received less than ten
(10) days before the start of the original course. If you transfer your booking you will not receive any refund, and you will not be entitled to transfer more than once.
You must make any request to transfer a course in writing, which may be sent by email to: info@aishameguid.com.
8.2. Cancellation by Www.aishameguid.com. Www.aishameguid.com reserves the right to cancel any course due to insufficient enrollment by providing notice to you at least 7 calendar days prior to schedule commencement date. In the event of cancellation by Www.aishameguid.com, you may elect to receive a full refund of registration fees paid or credit toward alternative class(es). Nevertheless, Www.aishameguid.com will not be responsible for non-refundable tickets purchased or reservations made by you. If a class is cancelled by Www.aishameguid.com due to any Force Majeure Event as defined in Section 10.5, the Customer is entitled to a full class credit which must be used within 3 months of the date of the original class for another class offered by Www.aishameguid.com.
9. CONFIDENTIALITY
Except as otherwise set forth in these Terms & Conditions, each party may disclose to the other party certain confidential information under these Terms & Conditions. Each party agrees that all code, inventions, know-how, business, technical and financial information or any information specifically designated as confidential or that would be understood to be confidential or proprietary by a reasonable person disclosed to such party (“Receiving Party”) by the disclosing party (“Disclosing Party”) constitute the confidential property of the Disclosing Party (“Confidential Information”). Any Www.aishameguid.com technology, any commercial terms (including pricing) of these Terms & Conditions and any performance information relating to the products shall be deemed Confidential Information of Www.aishameguid.com without any marking or further designation. Except as expressly authorized herein, the Receiving Party will use (and will ensure that its employees, Affiliates, agents, contractors and any approved third parties use) reasonable efforts (which shall be no less than the efforts used to protect its own confidential information of a similar nature) to prevent the disclosure of any Disclosing Party’s Confidential Information for any purpose other than providing the training contemplated by these Terms & Condiitons unless authorized by the Disclosing Party. The Receiving Party’s nondisclosure obligation shall not apply to information which the Receiving Party can document: (i) was rightfully in its possession or known to it prior to receipt of the Confidential Information; (ii) is or
has become public knowledge through no fault of the Receiving Party; (iii) is rightfully obtained by the Receiving Party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by employees of the Receiving Party who had no access to such information. The Receiving Party may also disclose Confidential Information if so required pursuant to a regulation, law or court order (but only to the minimum extent required to comply with such regulation or order and with advance notice to the Disclosing Party).
10 MISCELLANEOUS
10.1 Who you are contracting with, notices, governing law and venue. Who you are contracting with under these Terms & Conditions, who you should direct notices to under these Terms & Conditions, what law will apply in any lawsuit arising out of or in connection with these Terms & Conditions, and which courts have jurisdiction over any such lawsuit, depend on where you are domiciled and are described below:
10.2 Notices to be addressed to (Level 1, 93 George Street, Parramatta NSW 2150 Australia).
You are contracting with www.aishameguid.com. If you are domiciled in any country. The governing law is Australian federal law. The courts having exclusive jurisdiction are: Sydney, Australia.
10.3 Dispute resolution: arbitration. In the event of any controversy or claim arising out of or relating to these Terms & Conditions, the parties hereto shall consult and negotiate with each other and, recognizing their mutual interests, attempt to reach a solution satisfactory to both parties. If the parties do not reach settlement within a period of 60 days, any unresolved controversy or claim arising out of or relating to these Terms & Conditions shall proceed to binding arbitration under the Rules of Arbitration of the International Chamber of Commerce. The parties shall seek to mutually appoint an arbitrator. If the parties cannot agree on a single arbitrator, then there shall be three (3) arbitrators: one selected by each party, and a third selected by the first two. Arbitration will take place in the city where the courts have jurisdiction under the table set forth in Section 10.1. All negotiations and arbitration proceedings pursuant to this Section will be confidential and treated as compromise and settlement negotiations for purposes of all similar rules and codes of evidence of applicable legislation and jurisdictions. The language of the arbitration shall be English.
10.4 Contact. Please contact Www.aishameguid.com’s administration department for any other questions or requests by emailing: info@aishameguid.com.
10.5 Privacy Policy. All information provided by you under these Terms & Conditions will be treated in accordance with Www.aishameguid.com’s Privacy Policy.
10.6 Force majeure. Neither party shall be liable to the other for any delay or failure to perform any obligation under these Terms & Conditions (except for a failure to pay fees) if the delay or failure is due to unforeseen events which are beyond the reasonable control of such party, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency (each a “Force Majeure Event”).
10.7 Entire Agreement and severability. This Agreement is the entire agreement between you and Www.aishameguid.com relating to the services and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the training or any other subject matter covered by these Terms & Conditions. If any provision of these Terms & Conditions is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.